You'll always know what's happening.
Most people who've had a website built before describe the same experience: pay a deposit, wait, hear nothing, get something unexpected. Here's how we do it instead.
The call
Thirty minutes on the phone or a video call. You tell us what you sell, who buys it, and what's frustrating about how things work now. We ask a lot of questions and you don't need to prepare anything.
What we need from you
- Half an hour of your time
- An honest description of the business
What you get from us
- A written proposal with a fixed price
- A realistic launch date
Design
We design your actual homepage — your words, your products, your colours. You see it as a real screen you can click through, not a PDF. We change it until you'd be proud to send the link to a customer.
What we need from you
- Logo and photos, if you have them
- Feedback within a couple of days
What you get from us
- Homepage and key page designs
- Two to four rounds of changes
Build
We turn the design into a working site. You get a private preview link on day one and it updates as we go, so you're never waiting in the dark wondering what we're doing.
What we need from you
- Text and product details
- Answers when we get stuck on something
What you get from us
- A live preview that updates daily
- Weekly progress note, every Friday
Going live
We handle the domain, the hosting, the SSL certificate and the redirects. We check every page on a real phone. Then we press the button — usually on a Tuesday morning, so there's a full week to catch anything.
What we need from you
- A final read-through
- Access to your domain, if you own one
What you get from us
- Full launch and technical setup
- A training session on editing content
The care plan
This is the part most people skip and later regret. We keep the site backed up, patched, monitored and updated. When you want something changed, you send us a message instead of finding a developer.
What we need from you
- A message when you want something changed
What you get from us
- Backups, security, uptime and speed
- Edits and improvements every month
Still wondering?
Tell us what your business does.
We'll tell you what it costs and how long it takes — on a 30-minute call, with no obligation and no jargon.
We reply to every enquiry within one working day.